Terms of Service

These Terms of Service ("Terms") govern your use of the websites and lead-management services provided by Never Miss Method ("we," "us," or "our"). By using our website or services, you agree to these Terms.

Our services

We build a professional website and set up a lead-management system for your business, which may include missed-call text-back, automated lead replies, online booking, an AI receptionist, a shared inbox, review requests, and business-profile setup. The specific features included depend on your plan. We host and maintain your website for as long as you are an active client.

Fees and billing

Our services are billed monthly in advance, plus any one-time setup fee described at the time you sign up. Plans are month to month with no long-term contract. You may cancel at any time, and your service continues through the end of the current billing period. Fees already paid are non-refundable except where stated in a specific guarantee we offer you in writing.

No guarantee of results

We work to help you capture and convert more leads, but we do not guarantee any specific number of calls, leads, jobs, or revenue. Results depend on many factors outside our control, including your market, your response time, and your own business practices.

Your responsibilities

You agree to provide accurate information, to use the services lawfully, and to comply with all applicable rules for calling and texting your own customers, including obtaining any required consent. You are responsible for the content you ask us to publish and for your interactions with your customers.

Acceptable use

You may not use our services to send unlawful, unsolicited, or deceptive messages, to harass anyone, or to violate the rights of others. We may suspend or end services that are used in violation of these Terms or applicable law.

Intellectual property

We retain ownership of our templates, software, and systems. While you are an active client, we grant you the right to use the website and system we provide. Your business name, logo, photos, and content remain yours.

Limitation of liability

To the fullest extent allowed by law, Never Miss Method is not liable for indirect, incidental, or consequential damages, or for lost profits or lost business, arising from your use of our services. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the date at the top of this page. Continued use of our services after changes means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules.

Contact us

Questions about these Terms? Contact Never Miss Method at info@nevermissmethod.com or (269) 247-7731, St. Joseph, MI.